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Client Engagement Representative/SIS Designate

by Fanshawe College

Reference #: FTO 40725
Position Type: Temporary
Location: London, ON
Date Posted: Dec 15, 2022
Fanshawe College

Job Description

Client Engagement Representative/SIS Designate (FTO 40725)
School of Applied Science and Technology
Faculty of Science, Trades and Technology   

Location: London
Employment Group: Support
Hours:  35 hours per week. Monday to Friday 8:00 a.m. to 4:00 p.m.
Pay Details:  $26.47 per hour
Closing Date:  Open Until Filled

Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Note:  This is a full-time temporary Support position until March 29, 2024 (35 hours per week).

Duties:  Reporting to the Operations Manager, Faculty of Science, Trades and Technology, and working collaboratively with internal and external stakeholders, the Client Engagement Representative/SIS Designate provides operational and front-line support in the execution of Faculty of Science, Trades and Technology Operations strategic initiatives, focusing on client engagement and student registration activities.

  • Post-secondary 2-year diploma in Office Administration, Human Services, Business/Communications, or related discipline
  • Minimum 3 years’ experience gained as a team player in an academic, customer service environment, and able to prioritize stakeholder needs
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Demonstrated planning, problem-solving and effective communication skills along with high-level attention to detail
  • Proficient in Microsoft Office applications and experience with Colleague/student records system preferred
  • Demonstrated ability to work independently and as a team
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

How to Apply:
For more information and how to apply, please visit the Fanshawe College website at:

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer.  We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.