Reporting to the Administration Manager at our Guelph Residential Rentals, the Leasing Professional ensures prospects receive consistently professional customer support to assist them through the entire process of renting a suite, including explaining the community amenities to the client and completing all related documentation in a thorough and timely fashion.

Responsibilities Include:

• Greet, pursue and assist all visitors and potential customers, and provide an outstanding experience, ensuring that all leads are systematically and thoroughly followed up and maximized. 
• Guide the client throughout the leasing process from prospect to close of sale and into tenancy. 
• Liaise with both the client and the Maintenance Department to ensure that both parties are fully and completely in agreement as to the times and dates and condition upon which turnover maintenance will be performed. 
• Be familiar with all aspects of the products, units, features and amenities available, marketing programs and competitive information.
• Maintain inventory of promotional materials, model suite readiness and staff sales office. Respond to customers, general inquiries and other duties as required in the rental office.
• Provide input on promotional and marketing strategies. Maintain accurate and current records on call, visits and rental activity, and assist in measuring and evaluating the results of such strategies. 
• Assist in the planning and execution of resident engagement events and community activities.

• Minimum 3 years’ experience in a sales, leasing or marketing role, with demonstrated ability to meet monthly and yearly sales targets. Post-secondary education in related field is preferred.
• Demonstrated customer service skills with the ability to focus on customers of all demographics. Strong commitment to teamwork and focus on delivering exceptional service through innovation and creativity. Excellent communication and interpersonal skills.
• Self-motivated and flexible, with the ability to effectively problem-solve and utilize multi-tasking skills to handle a variety of tasks and situations. 
• Familiarity with Residential Tenancies Act and related legislation.
• Familiarity with Microsoft Office and Sales Force or other similar software programs.
• Possess a valid driver’s license and dependable vehicle for use at work.
• Able to work well independently. Flexible in terms of scheduled hours and work locations, including rotating shifts during the day, evenings and weekends. 

Please apply directly on our website at www.sifton.com/careers