Bilingual Customer Service Representative

by Randstad

Location: Waterloo, Ontario
Date Posted: Apr 16, 2020

Job Description

Waterloo, ON
Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with mutual fund or financial industry experience who would be in interested in developing their professional experience further.

As a Bilingual Customer Service Representative, you would be responsible for tier 1 compliance inquiries. Duties include:
• Actioning control reports and addressing issues in a timely manner
• Answering inquiries and providing superior customer service
• Ensuring records are maintained and tracking interactions using online systems
• Communicating with advisors to solve pending supervisory inquiries

Work for one of Canada's largest insurance and financial services companies
Waterloo location
8 month contract
Strong potential for extension/full time hire
Monday to Friday
Schedule: 8-4, 9-5, 10-6 (rotation)
Start date: ASAP

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Bilingual in French and English
Previous call centre experience
Financial/Mutual Fund/Segregated Fund background is a strong asset
Excellent communication skills
Strong MS Office/computer skills

If you're interested in the Bilingual Customer Service Representative role in Waterloo, please apply online. Qualified candidates will be contacted asap


Phone Number:
Fax Number:

Application Contact Information

Company Name:   Randstad
Application URL: Click here to apply online