We are looking for a friendly and detail-oriented Scale Clerk to join the team in Kitchener! The Scale Operator / Customer Service Representative plays a key role in ensuring the efficient flow of vehicle traffic through the facility while delivering exceptional customer service to drivers, suppliers, and visitors.

Key Responsibilities:
-Greet drivers and customers in a professional manner
-Process inbound and outbound truck weights using the scale system
-Enter customer and load information accurately into company systems
-Take required photos and maintain accurate records
-Issue weigh tickets and communicate with receiving and production departments
-Respond to customer inquiries in person, by phone, email, and intercom
-Assist with warehouse or yard activities as needed

Qualifications:
-Previous customer service or customer-facing experience required
-Strong communication and interpersonal skills
-Comfortable using computers and learning specific software
-Detail-oriented with strong organizational skills
-Ability to multitask in a fast-paced environment
-Team player with a positive attitude and flexible approach to work
-Willingness to assist in warehouse and yard operations when required

Shift: Day Shift

Pay Rate: $22/hr

‘APPLY NOW! Please respond to this posting with a copy of your resume. After submitting your resume, you will receive an e-mail from our virtual recruiter. This e-mail contains an important link to a questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.’

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/