LARG*net has an immediate opening for a Network Operations Analyst. This position assists with supporting LARG*net and its members by providing front-line support, gathering customer information, analyzing symptoms, and determining underlying problems. Responsibilities include providing email and phone support to LARG*net members, acting as a point of escalation contact for the Network Technical Analyst, regular monitoring and prioritizing of helpdesk tickets, tracking and sending change control notices, resolving basic to moderate network issues, and identifying and escalating critical problems to the Network Engineer. The following qualifications are required for this position: 

• Solid problem-solving skills with ability to prioritize critical tasks.  

• Good written and verbal communication skills.   

• Demonstrated ability to troubleshoot network issues at Layers 1-4. 

• Working knowledge and experience with Cisco hardware and CLI 

• Good knowledge of networking equipment, principles, and related protocols.  

• Experience with network and routing protocol technologies (OSPF, BGP, MPLS). 

• Solid foundational knowledge of enterprise WAN technologies. 

• Experience with network security, notably Cisco ASAs, ACLs, IPSec tunnels. 

• A strong knowledge of Linux and Microsoft Windows operating systems.  

• Some knowledge of scripting/programming languages.   

• A degree in Computer Science or a diploma in Computer Technology.    

• 2 years' experience working in information technology or networking fields, including co-op experience from an accredited computer technology program.  

• A Cisco Certification - Cisco Certified Network Associate (CCNA) an asset. 

Please respond with salary expectations by June 10th, 2023 to: jobs@largnet.ca