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Technical Sales Specialist

by Synamedia

Position Type: Full-time
Location: Toronto, ON
Date Posted: Jan 06, 2023
Experience: 1 Year
Education: University Degree

Job Description

Company Overview
At Synamedia, we have over 2,400 uniquely talented people working together across the globe to achieve our vision of transforming the way the world is entertained and informed. As the largest global provider of video solutions, you can be part of building and delivering the most complete, secure, and advanced end-to-end technology platform. Our solutions combined with our partnership with over 200 customers worldwide means we are touching the lives of millions of people everywhere. We think that is quite exciting!
When welcoming new people to our team we are always looking for opportunities to bring in new ideas, those who ask the challenging questions and have the curiosity to learn. These qualities are important to us as we innovate solutions, seize more opportunities to partner with our customers and make a difference as we collaborate to innovate the future of video.
Our values connect us. Our diversity gives us strength. Our curiosity inspires creativity. If that sounds like the place, you would like to be then we look forward to hearing more from you.
Role Description
As a Technical Sales Specialist you will participate in the definition, launch and evolution of our world-class products and solutions. The role will offer a huge variety of experiences and opportunities in bringing new offers to market.
  • Maintain and promote sales relationships with existing clients
  • Identify and solicit potential clients
  • Assess clients' needs and resources and recommend appropriate solutions
  • Create winning solutions by working closely with the regional sales team, product managers, and architects, to help define the scope, features, and requirement roadmaps of solutions that meet client requirements
  • Evaluate product positioning
  • Provide input into product design where goods or services must be tailored to suit clients' needs
  • Develop reports, proposals, and materials to illustrate the benefits of company solutions and products
  • Refine sales and go-to-market processes
  • Estimate costs of installing and maintaining products and services
  • Prepare and administer sales contracts
  • Consult with clients after sales to resolve problems and provide ongoing support
  • Troubleshoot technical problems or issues
  • Provide customer training relating to products and solutions
Personal Attributes
  • A university degree
  • Technical background or experience, preferably in video, telecommunications, or networking
  • 1 to 3 years of experience in applying at least one element of life-cycle marketing
  • Ability to communicate in English
  • Listening and influencing skills
  • Business insight: ability to create customer value in solution definitions and ability to translate business needs into technical requirements
  • A can-to mentality!
A Culture of Belonging
We want to let you know that Synamedia is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our people.

More information
If this role sparks your interest, have any questions, or require any accommodations to be made to help you through your application, please reach out to our recruitment team who will be happy to help. Your recruiter is Charlene Luu and can be reached for more information or to apply: