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Administrative Assistant/Receptionist

by Alzheimer Society Southwest Partners

Position Type: Full-time
Location: London, ON
Date Posted: Aug 26, 2022
Experience: 3 Years
Alzheimer Society Southwest Partners

Job Description

Position title: Administrative Assistant / Receptionist


Location: Alzheimer Society Southwest Partners – Middlesex Site

(435 Windemere Road, London, ON)

Occasional support at our Oxford and Elgin sites may be required


Status: Full-Time, Permanent, 35 hours per week

Occasional evening and weekend work required.


About you:

You are an enthusiastic, friendly, and highly organized person with a passion for helping others. You are a natural with computers, applications and phone systems and your written and verbal communication skills are first-rate. You thrive in a busy office setting and enjoy providing support and assistance to others. You manage your time well and are able to prioritize multiple tasks and requests, demonstrating accuracy, detail and initiative in your work. You are able to problem-solve through challenging situations and unexpected circumstances.


Position Summary:

The Administrative Assistant / Receptionist is the hub of the office and the first point of contact for visitors and calls. This role always knows what is happening with office-related operations and communicates with good judgment, sensitivity and tact. With strong attention to detail and an ability to multi-task, provides administrative support to managers and staff through a variety

of tasks related to the organization. The Admin Assistant / Receptionist is a natural with computers, phone systems and databases and possesses the natural skills to assist in maintaining the organization and office’s administrative processes.


Duties and Responsibilities

· First point of contact for phone calls and visitors, greeting and welcoming in a professional, friendly manner

· Uses discretion in referring visitors / calls to the appropriate staff; directs callers and visitors to the appropriate resources as necessary.

· Assists in COVID-19 screening and safety processes as required (based on public health and internal protocols), monitors PPE supply

· Carry out administrative duties as needed, included but not limited to filing, typing, printing, copying, binding, scanning, etc.

· Maintain supplies inventory, anticipating needed supplies, placing orders and verifying receipt of supplies

· Type and prepare neat, accurate, error free correspondence as requested, in accordance with deadlines

· Coordinate office repairs and maintenance as required

· Liaison for IT contractor, office equipment suppliers, and telecommunications provider

· Ensures the Resource Centre is managed properly

· Updates and maintains the office master files and related databases

· Assists with special events and meetings as required

· Process donations, sales or event registrations with Visa or MasterCard when requested

· Prepare the bank deposit and appropriate bank deposit forms, assist in bank deposits as requested

· Assist with supporting volunteers as required

· Assist in maintaining petty cash process

· Maintain security system, including issuing and maintenance of pass codes

· Assist and support HR and managers with the administrative preparation for new staff

· Maintain office site shared calendar and the in-office schedule

· Participate in and assist with culture and team building events and activities

· Assist in supporting designated manager and their team

· Other duties as assigned by supervisor, director or CEO



Evaluations and Other Responsibilities: (if applicable)

· As an employee of a non-profit organization, you are expected to participate in fund development activities as required.

· Annual performance review with Supervisor


Required Qualifications:

· Post-Secondary Education (Administrative / Secretarial) or adequate work experience in field

· 2-3 years of relevant experience in an administrative role

· Able to work within an environment that requires a high degree of professionalism, confidentiality and discretion

· Exceptional ability to focus, multi-task, and follow-up with accuracy and efficiency

· Demonstrated proficiency in Microsoft 365, Power Point, Word, Outlook and Excel with strong keyboarding skills (60wpm)

· Excellent interpersonal, communication and organizational abilities (verbal and written)

· Strong time management skills

· Valid driver’s license and access to a vehicle

· Valid Vulnerable Sector Police Check screening required


Preferred Qualifications

· Experience in the non-profit health care sector

· Knowledge of Alzheimer disease and related dementias

· Knowledge and experience around Health and Safety


Immediate Supervisor:

Manager of Office Administration


Indirect Supervisor:

Director of Operations


Working Conditions:

Office Setting. General office duties, typing, filing, occasional lifting / carrying 25lbs, reaching, bending, walking, sitting, and standing (standing desk provided). Freedom of movement throughout the day. Some travel required.


To Apply:


Interested applicants will submit a complete application package including cover letter and resume in .pdf format to: (with the job title listed in the subject line).


All applicants will be screened based on receiving a complete application package and according to the qualifications listed in the posting. We thank all applicants for their interest, only those selected for an interview will be contacted.



Commitment to Equitable Recruitment:

The Alzheimer Society of Ontario recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.


Our values include justice and connection and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality.


We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. The Alzheimer Society of Ontario welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.



Infection Prevention and Control & COVID-19 Considerations:

This position will require consistent wearing of proper PPE and completing education in proper Public Health guidelines surrounding PPE and Covid-19 protocols.


The Society requires that you be fully vaccinated for COVID-19, subject to any accommodation obligations you may have under human rights legislation.


Application Contact Information

Company Name:   Alzheimer Society Southwest Partners
Contact Name:   Amanda Jahn
Telephone:   519-680-2404
Email Address:
Company Website: