Assistant Program Coordinator

by Hamilton Road BIA

Position Type: Full-time
Location: London, ON
Date Posted: Jul 07, 2025
Experience: 1 Year
Hamilton Road BIA

Job Description

Number of Hours: 35 Hours a week, $35,000 - $40,000 (Salary)

Tasks and Responsibilities:
An Assistant Program Coordinator within a Business Improvement Area (BIA) plays a vital role in supporting the Executive Director in delivering program and project initiatives. Coordinating special events that strengthen, market, and promote the local business district is an essential part of this role. This position contributes to community and economic development by managing initiatives, marketing and communications, and maintaining strong relationships with business members. The Assistant Program Coordinator helps ensure the BIA achieves its mission of fostering a thriving and vibrant business community.

Experience
· 1–2 years of experience in program or event coordination, community development, or working for a non-profit organization.

Education
·A diploma or degree in project management, community development, event planning, communications, or a related field is considered an asset. An equivalent combination of education and experience will also be considered.

Skills
· Excellent written and verbal communication skills, exceptional organizational skills and attention to detail, and ability to manage multiple tasks simultaneously and adhere to tight deadlines. Must be self-motivated with good time management and flexibility on hours when needed during special events and other community engagement initiatives.
· Proficiency with standard office software (Microsoft Office Suite, Google Workspace)
· Familiarity with social media platforms, graphic design tools (e.g., Canva) and basic website design (WordPress) is an asset

Interpersonal
· Demonstrates the ability to work collaboratively with a diverse range of community members and business stakeholders within the Business Improvement Area (BIA). Possesses strong customer service skills and excels at building and maintaining positive relationships that advance the BIA’s organizational goals and support community-focused initiatives.

Other Assets
. Experience working or volunteering with community events, public engagement, or member services is a strong asset
· Flexibility to work evenings/weekends for special events and community initiatives as required
· Must have a valid Ontario driver’s license and possess a car

Program & Event Coordination
· Supporting the planning, scheduling, and execution of events (e.g., festivals, street fairs, projects and programs)
· Coordinating logistics like permits, bookings, volunteers, and vendors
· Tracking timelines to keep everything on schedule

Marketing & Communications
· Managing social media accounts (ie. Facebook, Instagram, LinkedIn, etc)
· Creating or helping create promotional materials (posters, newsletters, social media posts)
· Responding to community or business inquiries

Member Support
· Serving as a point of contact for local businesses
· Maintaining membership databases
· Providing information or support to help businesses benefit from BIA initiatives

Administrative Support
· Scheduling meetings and preparing agendas and minutes
· Filing, organizing, and maintaining records
· Assisting with grant applications and tracking operation budgets

Community & Stakeholder Engagement
· Building relationships with local businesses, residents, and community partners
· Gathering feedback from members about their needs and concerns

Data & Reporting
· Collecting and analyzing data to measure program results
An Assistant Program Coordinator is a hands-on organizer who keeps BIA initiatives moving smoothly, maintains the social media platform, and ensures business members are well served.

Application Contact Information

Company Name:   Hamilton Road BIA
Contact Name:   Carolyn Luistro - Executive Director
Telephone:   5486884242
Email Address:   communications@hamroad.com
Company Website: https://www.hamroad.com/

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Job Location

London, ON

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