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IT - Technical Support

by Chalifour Canada Ltd.

Position Type: Full-time
Location: London, Ontario
Date Posted: Mar 20, 2015
Experience: 2 Years
Education: College Diploma (2 years)
Chalifour Canada Ltd.

Job Description

This position is based in London, Ontario
Number of positions: 2


Description of Responsibilities

I. Computer Support
  • Provide technical assistance to employees
  • Provide maintenance on computer devices when necessary
  • Answer all employees' questions concerning computers
  • Assist the national Technical Support team fixing issues
II. Warehouse Support
  • Program, and repair hand held radio-frequency terminals used by warehouse employees
  • Provide support for those who have trouble logging onto their hand held terminals
  • Maintain computer terminals and attached parallels
  • Run production order batches when requested by customer service
III. Printers and Fax Machine Maintenance
  • Troubleshoot printers when there is a problem
  • Place service calls if the problem cannot be resolved
  • Ensure that the printing areas are stocked with paper and all other necessary supplies
  • Order printing supplies as needed
IV. General
  • Backup Customer Systems Specialist position
  • Backup Computer Operators position
  • Work within our ERP system to ensure that customer orders are being received and processed
  • EDI clerical work
  • Document all tasks preformed
Qualifications
 
  • Post secondary College, or University education of a computer related field
  • 2-year experience in a similar Information Technology support role
  • Microsoft Certification, is an asset
  • Background in Host level hardware, and ERP applications is an asset
Please apply by sending your current resume and a cover letter to:
 
HR.RH@timbrmart.com 
Please note the position title in the subject line


This posting will close on April 10, 2015; applications received after this date will not be considered for the position.