Communications and Marketing Officer

by United Way Elgin Middlesex

Position Type: Full-time
Location: London, ON
Date Posted: Jul 05, 2024
United Way Elgin Middlesex

Job Description

The Opportunity

The Communications and Marketing Officer supports United Way’s creation and delivery of integrated communications to key groups such as donors and prospects, volunteers, media and community members across Elgin and Middlesex. This member of our team is involved in crafting consistent, impactful messages and content for campaigns and special events, as well as publishing and measuring content on digital channels. 

Location: London office | Travel within Elgin and Middlesex Counties may be required

Work Hours: Monday - Friday, 8:30 a.m. – 4:30 p.m. | Schedule is flexible to reflect meetings outside of regular business hours.


Compensation Structure
Based on the salary band for this role, external candidates can expect to be offered a starting salary in the range of $42,000 -$46,000 ($23 - $25 per hour). When determining the wage, we consider the market, candidate experience, as well as internal equity.

Additionally, United Way also offers:
  • Three weeks paid vacation time to start
  • Flexible working arrangements to encourage work-life balance
  • Paid winter shut-down between Christmas and New Years
  • Registered Retirement Savings Plan with employer match
  • Paid sick/personal days
  • Summer office hours
  • Extended health benefits
  • Employee Assistance Program

Our Ideal Candidate Will Possess
  • Post-secondary credentials in marketing, communications, journalism, or similar field of study, or a comparable combination of education and experience
  • Minimum 1 year work experience in a related role; experience in the non-profit sector preferred but not required
  • Strong writing skills including the ability to produce content for a wide variety of audiences, channels and platforms 
  • Ability to adapt and find creative solutions in a changing environment with multiple roles, deadlines and pressures
  • Experience creating & publishing content on social platforms: Facebook, Instagram, YouTube.
  • Advanced knowledge of social media management tools and metrics 
  • Proficiency in Google Analytics and Microsoft Office required
  • Video, photography, marketing automation, WordPress and digital advertising skills are an asset
  • Experience working at a communications and marketing agency or in a production environment is an asset 
  • Possession of a valid Ontario driver’s license and access to a vehicle is an asset but not required

Primary Responsibilities

Communications and Marketing
  • Support the execution of the communications and marketing and media relations strategies 
  • Write and produce digital, print, and social media materials including, e.g., fundraising event and Campaign materials, media releases, annual reports, thank you letters, brand awareness stories, and materials about United Way’s funding, advocacy and collaboration activities 
  • Edit and proofread to ensure communications are correct and on-brand

Donor Experience
  • Support the tracking, measurement and reporting of communications and media mentions
  • Support the implementation of special event plan

Project Management and Coordination
  • Contribute to strategy development and project planning
  • Manage and coordinate multichannel marketing and communications projects as assigned, 
  • Manage multiple tasks, meet timelines and adhere to budgets to ensure projects are delivered on-time and on-budget
  • Support internal teams to ensure communications are on-brand, correct and timely
  • Adhere to confidentiality and code of conduct 
  • Perform other duties as needed to ensure the safe and effective operations of the organization

Application Deadline: Friday, July 26, 4:30 p.m.

To apply: Please email your cover letter and resume to Lisa Simmons, Executive Assistant and Human Resources Officer e. lsimmons@unitedwayem.ca

United Way will consider non-traditional work experience such as volunteering when examining the skills and knowledge needed for this position.

United Way is committed to diversity and encourages applications from people who are Indigenous, racialized, 2SLGBTQ+, women, persons with disabilities, and other overlooked and underestimated groups.

As an equal opportunity employer, United Way is committed to accessibility and to protecting the human rights of its employees. In support of this aim, United Way Elgin Middlesex has an accommodation process in place to provide. accommodations to employees with disabilities or when otherwise required under human rights laws.

We appreciate the interest from all applicants, only those individuals being considered will be contacted. 
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Job Location

London, ON

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