SUPEREVISOR, TRANSIT

Length:  Full-time

Hours of Work:  37.5 hours per week 

Salary: $71,058.00 – $88,822.50 per annum

Location:  Kitchener, Waterloo and Cambridge Service Areas

Description of Duties:

Monitors on-street transit service and coordinate operations to meet established performance standards. Monitors dispatching functions and allocate operators to meet on-street operational requirements and controls; and to respond to operator and customer service issues. Directly supervises up to 300 transit operators. Works rotating shifts between 4 a.m. and 3 a.m., including weekends and statutory holidays.

Knowledge, Skills, Abilities Required: 

 

• Thorough practical knowledge of transit operations as well as a working knowledge of administrative policies and procedures, normally acquired through a college diploma in business management, operations management or related field plus significant, progressively responsible experience in public transit services, including prior driving experience in a transit system.

 

• Working knowledge of the Occupational Health and Safety Act and other related legislation.

 

• Human relations, leadership, and organizational skills in order to organize and coordinate the work of supervised staff; advise, supervise, instruct, and train staff in specific work methods or procedures; and participate as an effective team member.

 

• Computer skills with ability to use software such as Microsoft Office.

 

• Valid class "C" driver's licence with Z-air brake endorsement.

 

• Ability to write accident reports, patrol inspection reports, and instructional sheets on safety matters.

 

• Ability to regularly respond to complaints from the public concerning a variety of transit operations issues, including routes, schedules, shelters, operator performance. Ability to verbally explain operating procedures to new employees and existing staff.

 

• Ability to read and interpret Health & Safety manuals, applicable collective agreements.

 

• Ability to support and project values compatible with the organization.

Alternate formats of this document are available upon request.  Please contact Human Resources Reception at phone number (519-575-4757 ext. 3527), TTY number (519-575-4608) to request an alternate format.

Please apply online, before 11:59 PM on Sep 02, 2014 quoting competition number 2014-1485, or send your resume to: The Regional Municipality of Waterloo, Human Resources, 150 Frederick Street, 3rd Floor, Kitchener, ON N2G 4J3.
We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.
If you are currently an employee of The Regional Municipality of Waterloo, please click here to apply.
We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.