Agricorp is seeking a Manager, Test Services, to join the Test Services team within our Information Technology division. The Manager of Test Services will support the overall end-to-end system testing for Agricorp.

The Role

As the Manager, Test Services you will be responsible for planning, organizing and managing the end- to-end testing portfolio to ensure all Agricorp systems meet the required standards and are functioning as required for the clients/end users while ensuring data integrity. This role will provide management as well as technical leadership to the Test Services team members. In this role, you will:

• Be responsible for a specialized department that provides critical end-to-end test services for the organization
• Provide strategic leadership to department work plans in line with divisional business plan and corporate scorecard
• Provide strong leadership and guidance to employees in the department
• Develop coaching, training and development plans for all employees in the department
• Act as a senior test resource to identify, plan and implement testing processes for new programs
• Develop and approve processes, policies and procedures for effective end-to-end testing and make recommendations to existing policies and standard operation procedures to gain on-going quality and efficiency improvements
• Address Agricorp’s end-to-end testing needs for both the  immediate and long term
• Establish, maintain and manage critical relationships within the team, with internal stakeholders across Agricorp and external organizations
• Resolve critical  resource, business and management issues that present considerable risk to Agricorp
• Lead change initiatives to ensure continued efficiency and quality in long term change
• Manage departmental resource requirements/people/financial (including budgets) and re-allocation to meet strategic goals of the division
• Conduct all performance reviews for team members under direct management

Job status: Permanent
Location: Guelph
Salary range: Open

Qualifications

• Bachelor’s degree in related field or equivalent experience
• 10 years’ experience in testing
• A minimum of 5 years of people management  experience
• A minimum of 5 years of Project Management experience
• A minimum of 5 years of experience in testing environments, test methodologies, test tools, technical writing, software development life-cycle and test methodologies
• Knowledge of the agricultural industry and Agricorp business is an asset

Key Competencies

• Analytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts, and identifying patterns, connections and underlying issues
• Achieving quality results – Focuses efforts on managing one’s self to achieve high-quality results consistent with the organization’s standards and measures, while managing risk.
• Initiative – Identifies and deals with situations and issues proactively and persistently, seizing opportunities that arise
• Planning & organizing – Develops, implements, evaluates and adjusts plans to reach goals, while ensuring the optimal use of resources
• Change management – Conducts change readiness and change impact analyses, prepares communication and employee engagement plans, and develops strategies to address organizational change and related change management issues
• Client focus – Provides service excellence to internal and external clients
• Creativity and innovation – Generates innovative ideas and approaches by challenging conventional methods
• Critical judgment, decision making and problem solving – Uses critical judgment to make decisions and solve problems involving various levels of complexity, ambiguity and risk
• Developing talent – Ensures that employees have the right skills to meet the strategic challenges of the organization, promoting individual growth and organizational renewal
• Leading teams – Leads and supports the performance of a team towards achieving excellent results