About the Organization

Our client is a leading national marketer of insurance solutions, in both the individual and business markets.  They pride themselves on designing innovative products and services, and providing effective plans for employees.  They offer in-depth knowledge and experience, the ultimate support, and customized employee and executive benefit solutions. They pioneered the development of consumer-responsive life and health insurance products and strategic benefits planning applications to help employers and individuals manage financial risks and valued rewards in a dynamic way.
 
About the Opportunity

Being a key member of the marketing team, the incumbent will demonstrate superior customer service skills with a strong focus on relationship building and attention to detail. The Customer Care Representative brings positive energy and administrative support to the national marketing team, clients, and Associates for new and existing Benefits products. The incumbent will facilitate the quotation process, perform third party administrative (TPA) functions to administer the enrollment and setup of new accounts and provide ongoing support to clients, Benefits Consultants and Associates.   This is an exciting growth opportunity for an individual with the following qualifications:

Qualifications:

• Bilingualism in English and French is required - both written and oral
• Minimum of 3 years’ experience in group insurance administration
• Considerable experience in a highly service-oriented role
• Excellent written and oral communication skills
• Exemplary interpersonal skills
• Ability to handle sensitive and confidential information in a professional, discretionary manner
• Excellent organization and time management skills with a demonstrated ability to prioritize
• Outstanding attention to detail
• Ability to handle multiple priorities and move between projects continuously
• Self-motivated; ability to work independently while being committed to functioning as a team player
• Proficient computer skills with Microsoft Office programs

 
Please send your resume to fatima.kanji@hralacarte.ca if you are interested in this opportunity. We thank all applicants, however, only those selected for an interview will be contacted.