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Software Application Technical Writer

by Randstad

Date Posted: Jul 11, 2016
Randstad

Job Description

Waterloo, ON
Reporting to the VP of Engineering, the Senior Technical Writer produces software documentation (including knowledge base articles, user guides, online help, technical customer communications, release notes, case studies, and training materials) for end-users, system administrators, trainers, pre-sales engineers, support technicians, and software developers. This documentation is published primarily in electronic form.

The successful candidate will be expected to do research, organize projects, manage assignments, and work comfortably with software developers, product management, quality assurance specialists, product designers, trainers, sales and marketing staff, and support personnel.

Responsibilities
• Research, outline, and write documentation for new and existing software products with above-average clarity, completeness, accuracy, and overall quality
• Review content written by other team members to ensure clarity, completeness, accuracy, and overall quality
• Gather information for writing assignments from a variety of sources, including engineering and product management, in order to gain a strong functional understanding of the source information
• Create, maintain and follow a corporate style guide to ensure consistency in writing and adherence to legal guidelines
• Write knowledge base articles, user guides, online help, technical customer communications, release notes, case studies, and training materials
• Manage translations of the aforementioned documentation into several languages

www.randstad.ca



Randstad Canada is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Randstad Canada will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact your Randstad Recruiter/Consultant about your needs, and we will consult with you to ensure suitable accommodation is provided.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Application Contact Information

Company Name:   Randstad
Application URL: Click here to apply online

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Job Location

Waterloo, Ontario

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