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Customer Service Support - Manufacturing - London

by Drake International

Reference #: CUSTO86575
Position Type: Contract
Location: London, ON
Date Posted: Oct 22, 2020
Drake International

Job Description

Our client is a leading manufacturer of UV Water Disinfection Systems located in east London. They are looking to add a temporary Customer Service Support Representative to their team for a two month contract. The candidate will be responsible for the aftermarket and service needs of customers, reps and potential customers.

This position is starting immediately until the end of December.

Duties:
* Provide problem identification, diagnosis and resolution information to both internal and external customers
* Advise and validate service solutions and plans
* Provide efficient and professional customer service
* Communicate and collaborate internally with Technical Support Centre to resolve technical issues

Requirements:
* Minimum 2 years experience in a Customer Service Support or similar role, preferably dealing with technical issues or in a manufacturing setting
* Strong ability to problem solve, think analytically and exercise judgment in situations needing escalation if/when needed
* Excellent written and verbal communication skills

Wage: $18/hour

Hours: Monday-Friday, 8:00am-4:3 0pm

INDLondonFlex
 
Salary: Up to CA$18 per hour

Application Contact Information

Company Name:   Drake International
Email Address:   aarnold@na.drakeintl.com
Company Website: https://ca.drakeintl.com
Application URL: Click here to apply online

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Job Location

London, ON