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Customer Service Advisor (Monday-Friday)

by StarTech.com Ltd.

Position Type: Full-time
Location: London, Ontario
Date Posted: Aug 12, 2015
StarTech.com Ltd.

Job Description

StarTech.com is currently looking for a Customer Service Advisor  to join our Customer Service & Support team. Reporting to the Supervisor, Customer Advisory, the Customer Service Advisor will be responsible for providing consultative customer service support and advice to StarTech.com resellers and end-users via phone, email and live chat. Hours for this role are between 5am-9pm Monday-Friday. The ideal candidate will have a passion for technology, and the ability and aptitude to learn about our products.

If You Enjoy
  •  Providing information and making recommendations
  •  Providing top notch customer service
  •  Customer interactions in English or one of the following languages: German, French, Italian, Spanish, or Dutch
  •  A creative and energetic environment
 
And Have Evidence of 
  • A passion for assisting others
  • Excellent organizational skills combined with strong communication skills
  • Attention to detail and accuracy
  • Aptitude to learn about an expansive range of products
  • Strong Word, Excel and Outlook skills
 
You might be the right person for this opportunity!
 
 
How to Apply: 
Submit your resume in confidence by applying on-line directly to www.startech.com/careers
 
 
About Us
 
StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions.
 
Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need.
 
Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 15 countries worldwide, spanning North America, Europe, the UK and Asia. We will continue to expand our global footprint in the years to come.
 
A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously.
 
By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life.
 
What’s more, StarTech.com is a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for eight consecutive years.
 
Check out our Linked In page and become a follower so we can stay connected!
 
StarTech.com on LinkedIn
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Job Location

London, Ontario