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Lot Associate

by Home Depot Canada

Date Posted: Apr 15, 2014

Job Description


Working here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.

Position Specifics

Retail Store Opportunities
Lot Associate
Part-Time
D96 - Lot
Kitchener
Ontario
It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.

Position Purpose: 

The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this position. Each Associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manger On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

Position Responsibilities:

We're looking for the type of associates who can tap into their inner orange by:

  • Approaching customers to determine if they need help loading product into vehicles
  • Building relationships with customers by being the first and last contact the customer has when shopping the store
  • Ensuring that all safety precautions are taken when loading a vehicle
  • Maintaining a sufficient quantity of carts near the entrance of store
  • Ensuring that the exits/loading areas are not blocked or cluttered
  • Working safely and reporting Associates who are acting in an unsafe manner
  • Offering assistance to customers who are loading vehicles in an unsafe manner
  • Proactively seeking knowledge on all products and services
  • Adhering to major & minor work rule violations detailed in the "Code of Conduct"
  • Actively participating in loss prevention programs and processes
      • Helping other associates and colleagues; can be counted on to support work colleagues when needed.

      Experience/Knowledge Required:

      The kind of orange we're looking for will:

    • Ensure store presentation standards are met being in-stock every day, communicate all out of stocks to Supervisor and Inventory team.
      • Maintain a clean and uncluttered store/work environment, ensures that department/area and aisles are clear, product is easily accessible to customers and is properly signed; consistently removes trash and distressed items
      • Follow safety policies and procedures outlined under The Home Depot Environmental health and Safety Management system element under "Worker"
Thank you for applying to The Home Depot Canada. If helping people comes to you as naturally as smiling, then our customer-facing career opportunities may be a perfect fit you. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.
04/25/2014

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Benefits

With stores in all 10 provinces, The Home Depot Canada offers a total value benefits package to all our part-time and full-time permanent associates plus their eligible dependents and spouses. We've got you covered with everything from health and financial benefits to paid time off and tuition reimbursement!

Diversity

At The Home Depot Canada, we support and promote diversity as part of our core values. Our diversity and inclusion strategy represents our ongoing commitment to our associates and communities to provide an environment that is, and feels, inclusive for all.

Training

Successful projects start with serious know-how, and a warm smile. If you love learning and the satisfaction of helping others, you can build a rewarding career at The Home Depot. As the leading home improvement retailer in Canada, our business thrives on the enthusiasm, skills and know-how of each of our associates. For you, that means you'll receive the training you need to learn, grow and succeed.

Apply today and discover how you can unleash your inner orange!

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Job Location

Kitchener, Ontario