Description :
Belron® is the worldwide leader in vehicle glass repair and installation, operating in more than thirty countries on five continents. Belron® Canada is the Canadian leader of the replacement, repair and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy® Glass, Broco Glass, Apple and Vanfax®.
Managing the activities of Speedy Glass® service centres, you will ensure the delivery of a high quality level of service and optimize both human and financial resources. You will also rely on your leadership, teamwork and management skills to create and maintain a strong partnership with the employees.
MAIN RESPONSIBILITIES
- Establish service centre objectives and implement strategies to achieve them.
- Evaluate the results of your team.
- Manage employees and establish working schedules.
- Improve operational processes.
- Manage the service centres budgets.
- Contribute to the development and expansion of the service centres.
- Develop and maintain a strong customer base.
- Support employees in their development.
- Organize employees to achieve results and objectives, to implement programs, to motivate and to share information.
- Provide technical support to technicians.
- Ensure a good working environment where employees can achieve their professional and personal objectives.
- Develop and maintain a sense of belonging among employees.
PROFILE
- Minimum of 3 years experience in retail sales, customer service and/or retail management.
- Strong customer service orientation.
- Team player.
- Results oriented.
- Strong sales skills.
- Solid problem-solving skills.
- Exceptional communication skills.
- Ability to lead and motivate.
- Ability to work under pressure and as part of a team.
- Proficient in POS and MS Office applications.
APPLY NOW!
Attention: Lynn Hotrum
Email: job@belroncanada.com
FAX: (905) 760-0552
We thank all candidates for their interest. Only the selected qualified candidates will be contacted. Belron® Canada subscribes to equity in terms of employment.
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