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IT Support Specialist

by Siskinds

Location: London, Ontario
Date Posted: Apr 08, 2015
Siskinds

Job Description


Siskinds is one of the foremost law firms in Southwestern Ontario.  With over seventy-five lawyers and a support staff of a hundred-plus at our Head Office, in LONDON, Ontario, we are one of the largest. For more than a century we have been delivering quality legal services and evolving to meet our clients’ changing needs and the challenges of the day
 
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This Opportunity Exists at our Head Office in London, Ontario
IT Support Specialist


Siskinds is seeking an IT Support Specialist to coordinate and assist with all activities in the IT Department and assist senior technical staff members on a day-to-day basis. The IT Support Specialist will serve as the initial point of contact for troubleshooting all IT related problems, including hardware/software, network services, and printer issues.
 
The ideal candidate will have excellent troubleshooting and communication skills.  The candidate must have a high level of organization skills, strong customer support skills and an ability to prioritize work.  The candidate must be able to work independently and in a team environment.
 
Preferred Qualifications:
  • A minimum two-year, post-secondary diploma in Computer Systems Technology, certification or equivalent work experience in a law firm or comparable office environment. 
  • Knowledge or experience supporting and troubleshooting applications, software and hardware within a Microsoft Windows environment.
  • A strong background and knowledge of the Microsoft Office Suite
  • Knowledge of all Active Directory components (including DNS, DHCP, Group Policy Management), within a Windows Server infrastructure
  • Basic skills for supporting an Ethernet/IP network that facilitates desktop and mobile computing and IP telephony
  • Highly developed IT research and problem-solving skills
  • Attention to detail, ability to handle a wide variety of duties in a professional manner
  • Solid oral and written communication skills
  • Individual should be highly motivated, organized and dependable with excellent time management and interpersonal skills
  • Must be able to frequently lift and move up to 50 lbs
  • Experience with VMware virtualization products a plus, but not a requirement
  • Experience with HTML editing and/or WordPress administration would also be considered an asset
 
We offer a technologically advanced environment with exposure to many specialized computer applications. Our comprehensive in-house training and ongoing support is of the highest level.  We offer competitive compensation and benefits. To learn more about us, please visit our website at www.siskinds.com


We look forward to hearing from you. 
To Apply:
Please email your resume quoting “IT Support Specialist”
in the subject line to humanresources@siskinds.com.  Closing date for applications is April 24, 2015.