TECHNICAL SUPPORT ANALYST-CLIENT SERVICES

by Thames Valley District School Board

Date Posted: Oct 12, 2017
Thames Valley District School Board

Job Description

 

TECHNICAL SUPPORT ANALYST

LOCATION: Information Technology Services - Client Services

HOURS: 7 hours per day, 35 hours per week between 0800 - 1600 with a maximum 1 hour unpaid lunch

RATE OF PAY: $24.60 - $33.18



POSITION SUMMARY: Working in a team atmosphere, and reporting to the ITS Group Leader; the Technical Support Analyst will utilize the Help Desk system in providing remote and on- site technical support to the users. The Technical Support Analyst will install, configure, monitor and troubleshoot software, computer hardware, peripherals and training equipment.


QUALIFICATIONS: The successful candidate will be a graduate of a recognized two year post-secondary program in computer technologies or equivalent. Expertise is required in contemporary and legacy versions of Microsoft Windows Operating Systems, iOS, Chrome OS, Android, and System Center Configuration Manager. Access to a reliable vehicle and a valid driver’s licence are required.


EXPERIENCE: The successful candidate will have minimum two years work related experience diagnosing problems, supporting computers, users, and computer networks.

START DATE:  As soon as possible

 

APPLICATION DEADLINE: 2017 October 23

If you have a disability that requires an accommodation to assist you with any aspect of the hiring process, please contact the Staffing Officer listed below for assistance.


The recruitment process requires a criminal background check for work with vulnerable persons, medical screening tests and skills assessment.


Please use the "APPLY FOR THIS POSITION" link below to submit your electronic application. Only applications submitted using this link will be considered.

First consideration will be given to permanent members of the CUPE 4222A bargaining unit.

We thank all applicants, however, only those selected for an interview will be contacted.

 

A. Torchia
Acting Staffing Officer, Support Staff

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