Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Position Type: | Full-time |
Location: | Waterloo, Ontario |
Date Posted: | Apr 28, 2015 |
Experience: | 3 Years |
Education: | High School Diploma |
Job Description
Position: Inside Sales Representatives **BILINGUAL – ENGLISH / FRENCH (1) / ENGLISH (1)
Reports to: Inside Sales Manager
Start Date: May 2015
Location: 419 Phillip Street Waterloo
Purpose: The ISR will focus on account penetration opportunities, perform sales activities, achieve assigned
sales and profit objectives, and ensure the highest level of customer satisfaction.
Qualifications:
- Completion of post secondary education in Business Administration, Marketing, Sales, or related field.
- A minimum of five (3+) years’ experience in Sales or Customer Service.
- Experience working in a Call Centre environment preferred.
- Strong computer skills with proficiency in Word, Excel, Outlook, Internet, Intranet.
- Bilingual French / English (1)
- Excellent written and oral communication skills with the ability to effectively present information and respond to questions from all levels.
- Must be detail-oriented, a fast learner and have the ability to handle multiple tasks
- Proven ability to maintain or improve customer relationships.
- A customer-focused approach, with a clear understanding of key selling concepts, principles, and applications.
- Able to work a flexible schedule, including evenings, weekends and holidays as required.
Responsibilities:
- Support Marketing Associates (Outside Sales Reps) to grow sales and margins within a territory.
- Continually exceed territory sales goals, objectives, and profit plan growth through new accounts and continued account penetration.
- Provide support to customer base and ISRs from centralized location.
- Focus on external customer interaction through outbound calls and telesales.
- Increase customer retention and improve Customer Satisfaction.
- Present new products, services, and ideas to increase sales and meet established objectives.
- Perform research of product discounts, services, special offers, and company promotions.
- Maintain product information, merchandising materials, route lists and lead lists to enhance sales activities.
- Complete and up-date sales forms and call reports. Ensure a complete and timely flow of information.
- Sell excess/obsolete inventory items through special customer contracts and sales techniques.
- Attend and participate in informational seminars, learning based meetings and other sessions to advance knowledge of sales techniques, product specifications and department functions.
- Attend department sales meetings and participate in other activities as requested.
- Report on industry and market competition.
- Assist with reviewing inventory levels.
- Promote positive working relationships with all internal and external customers.
- Process pick-ups, invoice adjustments, couriers, special orders, and samples
- Address customer concerns and inquiries.
- Notify customers and Marketing Associates as to substitutions and/or shortages.
- Perform other related duties as assigned.
Interested candidates should send resume and information to Sandi Young – young.sandi@corp.sysco.ca /
519-594-9501 / 416-886-5037 cellular