Systems Analyst

by Western University

Reference #: 20096
Position Type: Full-time
Location: London, ON
Date Posted: Jun 25, 2020
Experience: 3 Years
Western University

Job Description

Western University delivers an academic experience second to none.  Western challenges the best and brightest faculty, staff and students to commit to the highest global standards.  Our research excellence expands knowledge and drives discovery with real-world application.  Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community.  Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

The Department of Medicine possesses a strong track record of academic excellence. We attract the best and brightest students, residents, and fellows, because of our excellent faculty and staff, innovative teaching methods and rich and diverse learning experiences in an environment that is supportive and nurturing. Our faculty and trainees are passionate about ensuring the consistent delivery of patient centered care, including safety and quality. We are part of a larger healthcare system that works to deliver the health solutions that people require in London and Southwestern Ontario. The Department of Medicine works closely with academic hospitals, the Southwest Local Health Integrated Network and community physicians and partners to achieve accessible and sustainable healthcare for all.

We aspire to be a medical community that sets the standard of excellence for patient care, research and learning.

The Systems Analyst, under the direction of the Systems Coordinator, defines, develops, tests, analyzes and maintains new software applications in support of the achievement of business requirements including writing, coding, testing and analyzing software programs and applications. The Systems Analyst will help the Systems Coordinator in researching, designing, documenting and modifying software applications as required for the Department, as well as be a liaison between the Hospitals and Schulich for application, network or hardware issues.  The Systems Analyst will also support the day-to-day operations of all in-house databases through maintenance, further development and user support as necessary.

The Systems Analyst will also support the Education portfolio through the development and implementation of assessment tools and processes for both the Postgraduate Medical Education Program (Internal Medicine and Subspecialties) and the Undergraduate Medical Education Program in the Department.  The System Analyst provides analysis and reporting of evaluation data for both the Postgraduate Medical Education Program and the Undergraduate Medical Education Program.


-   Undergraduate Degree or 3 year Community College Diploma in Computer Science or related field

-   3 years of directly related database programming experience including experience interviewing end-users for insight on functionality, interface, problems and/or usability ideas
-   Experience developing test cases and test plans
-   Experience in implementing principles of software design and turn them into code (object-oriented programming, modularity, separation of concerns) to improve simplicity, code re-use and maintainability
-   Experience in developing data-centric applications with a focus on rich user experience and strong relational database design

Knowledge, Skills & Abilities:
-   Proficiency in a variety of programming languages and technologies including, but not limited to, C#, VB, NET, Entity Framework, LINQ, SQL, .NET Framework
-   Solid working experience in Visual Studio using Team Foundation Version Control (TFVC) for source control, Entity Framework, NuGet, etc. for the development of web and desktop applications
-   Practical experience implementing technologies for front-end web development, including AJAX, Bootstrap, HTML5, JavaScript, CSS
-   Solid background in relational database design
-   Proven ability to translate requirements from technical and nontechnical users into effective software application solutions
-   Expertise working with large scale databases and web-based evaluation programs and techniques
-   Expertise with mixed-method approaches using qualitative and quantitative methods
-   Working knowledge of statistical methodology
-   Experience implementing Telerik controls for web development is highly preferred (i.e. Telerik UI for ASP.NET AJAX, MVC, etc.)
-   Ability to take initiative and work collaboratively with academic and administrative staff
-   Ability to work on multiple projects concurrently within tightly prescribed timelines
-   Flexibility to adjust quickly to new demands & conditions
-   Ability to adapt to change and master new technical and organization concepts and processes
-   Communication skills to describe technical concepts effectively to both novice and sophisticated users
-   Ability to write clear, concise and accurate procedural documentation
-   Ability to work in a manner that models best practices in confidentiality standards
-   Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
-   Problem solving skills with a sense of urgency in resolving issues and getting tasks completed
-   Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
-   Ability to follow formal business practices with high attention to detail
-   Ability and willingness to stay abreast of technological developments
-   Commitment to ongoing professional development with a desire to take on new challenges
-   Computer skills with the ability to creatively use and integrate technology to improve quality and productivity
-   Excellent troubleshooting ability along with hands-on expertise in technical support
-   Advanced computer skills in Microsoft Office Suite
-   Demonstrated ability take initiative, to work independently and follow through on work assignments

Interested applicants are asked to visit: to apply online to job reference #20096, by midnight on July 22, 2020.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.