Cambridge, ON
Our client in the Cambridge is hiring for Customer Service Agents. You must be able to work a variety of shifts, handle calls related to transportation and emergency driver issues over the phone in a 24/7 call centre environment.

DUTIES:
- Provides customer service for internal and external customers for the call centre
- Arranges for scheduled and emergency breakdown repairs and road calls
- Use of various computer and internet programs
- Investigation as to whether repairs are of a repetitive nature correct form of documentation and notification were issued, in the case of tires that the correct type and tread pattern were installed
- Verify all required forms are used and filled out accurately
- Preparation of invoices, once all steps are completed

Advantages
- Working for a reputable company
- Weekly pay cheques
- competitive wages
- Eligible to purchase Benefits through Randstad Supplier
- Core hours: Monday - Friday, occasional weekends
- MUST be able to work a variety of shifts

Qualifications
- 1-2 years Technical environment is an asset (knowledge of trucking / automotive)
- 1-2 years Call Centre experience
- Strong attention to detail accuracy and ability to work under pressure
- Proficient with computers and database management
- Strong analytical and problem-solving skills

If you are interested in the position and meet the above qualifications, please apply directly to the posting at www.randstad.ca

Once your on-line registration is completed, then follow up with a phone call to the office 519-772-0181 and ask for Bobbie or Saudia.